Monday, November 19, 2012

Code Enforcement Process

Sometimes restoring public order means using the City of Tucson Code Enforcement process. The Neighborhood Protection Ordinance (Chapter 16 - Part II of Tucson Code) shows a portion of what is required of property owners and occupants within the City. Other requirements are shown elsewhere (e.g. zoning, land use, signs). Justice Watch Tucson wants the Code Enforcement process to be an effective tool in maintaining the quality of life of Tucsonans. A description of the process has been prepared with the assistance of City Code Enforcement personnel:

The City of Tucson Code Enforcement Division can receive a complaint by phone, web, FAX, email, letter, in person, from a code enforcement inspector, City Communications, other City personnel, and from the online program SeeClickFix.

When a complaint is received we check in our data base, Permits Plus, first to see if we already have a case open for that complaint. If there is not a complaint we open a new report for inspection. We strive to open a case within 24 hours of receiving a complaint. Call center concerns (520-791-5843) are entered faster as often the caller wants the activity number for their records, or needs to know who the inspector will be.
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